Hi i sent an email to vodacom customer care on the 16/01/2014 requesting a settlement figure on a account that i had, its now the 21/01/2014 and have not received any info our even a courtesy email to state that somebody will be assisting me. I'm trying to PAY you guys back. Please help ...
My story starts last year when I purchased a phone on contract at MTN store in Polokwane Mall of the North, this was a blackberry Bold 9900 which retails for about R6000.00 so as I signed the contract I asked the consultant to load insurance for me of which she did. Even my contract it was ticked ...
I renewed my contract on 079 900 8971 . I was suposed to get 300 MBytes of data. i am currently getting only 100 Mbytes. I have reported this twice at Greenstone. The call has been logged and my problem has not been resolved. I have had no feedback from Altech. My other cell phone number is 083 608 ...
I ordered an iPhone 4 online when I saw they were advertising a special. They delivered me the phone which turned out to be faulty. When I then tried to return the phone (through various methods) I was told they don't take phones back, they repair phones. They therefore would not replace the faulty ...
This is the second time im writing my complaint. Im very disappointed and disgusted in the service that I received form Vodacom. Its now almost 3 months that Vodacom is sitting with my handset. Initially I was the one that did the running around for 2 months. After I logged my first complaint ...
I took out a new contract with Autopage on 19 November 2013. The package consists of a Samsung Tab 3 and USB Drifta. The Tab 3 arrived within 2 days but the Drifta was not included due to a "out of stock" issue. After several enquiries we are now 2 months down the line, and still the same ...