Once again MTN has failed to send me my invoices and statements. It is really so incredibly frustrating. Not only is it month end, but for many comapnies it is year end and thanks to MTN and the complete lack of service and regard for paying customers, my processes are delayed. For some reason ...
I have no network coverage, my upload and download speeds are non-existant. I went to cell C Reds Mall. The service there was honestly not good. They tested my modem which worked. They could not even give me the correct number when telling me to call their data division. I logged a call with their ...
I have upgraded to my contracts in October, i was speaking to the consultant and i told him that i would like the one telephone line or rather contract to have the BIS so that i don't have to keep renewing. This was discussed and he gave me two figures, R142 and R157 for adding the BIS on the one ...
1st Issue: (27 February) My line was suspended before I went on holidays in december - I paid the account to lift the suspension, then the account was suspended for January and February. I couldn't use my line and I got the full bill for the two months. I settled the account and requested ...
I still have not been given the 3 phone calls or an answer as to why my cancelation email has been ignored. Vodacom do not care, instead what they have done is take me to ITC instead of actually giving me answers to questions and queries during negotiations. This company has to me, ignored me and ...
My name is Sandile Zuma, I live in 75 Interland Homes, Kwa-Thema, Springs, 1575. I have been using MTN for the past 10 years nw, I have been a loyal and faithfull customer. I understand that sometimes it happends that MTN may experience technical difficulties for whatever reason, however for the ...