In two days time my phone would be at repairs for 3 months. The only response i get from head office is "We will look into it". The owner of Gateway branch says there is nothing he can do, but send phone in for repairs again. Maybe it will be ready by the time the contract ends in 4 ...
I lost my phone on the 24th December 2012. I have been trying to do a simswap ever since with no luck with with cell C. Each time ive spoken to them they say that the matter will be sorted within 24 hours. They now tell me that they will only give me 3 months airtime and not all the airtime that ...
The sales consultant took the phone back and said there is no way they'll change the handset but maybe replace with a new handset. After 2/3 weeks I went back to the branch to find out on the progress of my complaint. The consultant informed me that they will give me a new phone, which I was not ...
I upgraded my data bundle from a 350mb package to a 500mb package. When my bill came (2 months ago), i see my data bundle got deleted all together. This obviously made my bill enourmous! but its on debit order, so it was deducted off my bank account anyway. It was queried, over 3 phone calls and ...
I upgraded in Aug 2011 (Nokia N8), from day one I had problems with the phone. Fisrtly the phone kept on freezing, and switching on and off by itself, after taking it in for repairs, and numerous phone calls, the phone was swopped out for a new unit. After a couple of months the phone started ...
I will never ever sign up with MTN again or even recommend them to anyone else. My experience with them has left a very bitter taste in my mouth. You guys never even bothered to phone me and sort this out personally. You just leave me with a message on Hello Peter but you don't have the decency to ...