My originally query started on 22/02/2013 where I sent a phone in for repairs (as per service repair serial number 1-6645404456). Received the phone with a screen now cracked by MTN. They then advised me to pay about R4k for the repairs to damages they induced to the screen. On 18/07/2013, I logged ...
I applied for contract sometimes in May 2013 was told the Goods will be deliver in 2-3 weeks was requested to give my delivery address.a month later the goods are not delivered no phone calls so i thought there deal didn't not go through, i was surprised to get a statement dated 04/07/2013 includes ...
I have submitted 2 requests to have some of our old business lines to be cancelled, as we are paying for lines not in use... and have not heard a peep back from Telkom. I know they have acknowledged my request as I had someone cc me to have another department deal with the request, but still ...
The service from Nashua Mobile is completely pathetic. Firstly for months I have been tryiny to get them to load an entity aert on my account. I have sent emails and even went as far as going into the Nashua Central branch but 5 months down the line this alert was not loaded. Then I have a ...
What on earth is going on? I have never seen so many complaints about a business! Mine is one more. I live in Fort Nottingham, Nottingham road and MTN does not have coverage here. BUT, after calling I was told we would get feedback in 10 working days, but I am now not hopeful of that, since I see ...
On Tuesday, 23 JUly a fault was logged via Web Africa to Telkom, regarding a fault with the line. Terrence from Telkom called to advise that the fault was not Telkom's but Web Africa. Unable to clarify the matter with him our IT Specialist explained the fault and it was agreed the line was only ...