My first Helopeter complaint was not even responded on by 8ta Telkom Mobile, my account still not reinstated since full payment on 6 January 2014. I spoke to many call centre agents, team leaders and Managers who use the broken record term: I will escalate by email, I asked them who will follow up ...
So after waiting for almost 3 weeks for mtn to fix my phone, i'm just being made aware that mtn works in the interest of the manufactures, not for the customers. that they do not advice customers of their rights when customers take their phone in within 6 months of purchase so that they request for ...
I applied for a 8ta cellophane contract exactly 4 weeks ago at the the telkom store in festival mall, I have tried calling the store relentlessly and nobody answers the phones.i get a call today the 06 february 2014... telling me that he does not know what is going on and that I should try and ...
I have a mtn 2gb data contract @ R399 per month which stayed within the 2 gb limit until october 2013, after which it increase slightly and december 2013 i was billed R1399 . I have logged a complaint with the mtn service center USD 3216350 on the 02 February 2014 and after calling earlier today i ...
I've had my Sony xperia-z for almost a year. A camera fault stating camera not available appears when I want to use it. I have sent it to vodacom repair center in Menlyn, with the job-card stating please check camera fault and seals for serviceability. I have received back the phone yesterday ...
Email to [Email Removed] The above number which is an MTN contract has been using up airtime very quickly for the last few months. As my son is on top up he often ended up with no airtime and this left him unable to call me on occasions leaving him vulnerable. After enquiring with MTN it appears ...