My cell bill was high for several months so I requested itemised billing - only to realise that I was being charged for every byte of data used despite paying for a data bundle, . I went to the branch at Fourways Mall on the 19/11/2014 and found that my data bundle was not "activated". ...
I'm disgusted with Vodacom's service cannot believe it. I had logged a query with you guys last year already and Paul called me once could not get me left a voicemail message and sent me an e-mail to contact him back which i did several times and he never came back to me or even answered one of my ...
I've signed for a new contract with Vodacom on the 1st of February. The process of signing up was fairly easy, but it took 2 days to activate the contract so I could make calls, the excuse being is that the system to do so was down on the 1st of Feb. Whilst the new phone looks great, unfortunately ...
I did upgrade in September 2013.Package was for R200 airtime and R200 data bundles. October I only got R100 airtime and no data but I'm being billed for this. Furthermore I was not informed that the contract amount will be more than advertised in the mtn book. I queried this on 2Nov. Were told ...
I went into the MTN store on Summit road, Morningside, Johannesburg. I requested a TWELVE MONTH mtn Mychoice USE YOUR OWN contract initially but Neo (who was great and tried her best throughout this entire catastrophe) was unable to select anything other than a 24 month contract. This is despite ...
I have a contract for 2gb per month any time which I use on my laptop. According to a sms I received from Cell C on 29 January I had 500 mb remaining for the month. At approximately 3 pm on 31 Jan I checked my account and had 396mb available but had been billed R7.45 for data usage. I phoned the ...