Bought a new cellfone from vodacom store in musgrave in mid december. Had problem from day 1, reported to the store and was asked to take to vodacare in gateway. Handed in at store and reported fault. Received fone after 16 days with exactly the same prob. My new fone had its casing replaced and ...
I have a cellphone and two data bundles on contract with Vodacom. For more than two years I was happy with my contract and paid every month by debit order. In September 2013 I received a bill for over R6000.00 for the one data bundle account that my daughter used. At that time she was without a ...
I upgraded my contract on 6 November 2013. I was supposed to recieve my updated data bundle on 2013-11-27 and and again on 2013-12-27. I never recieved any. I enquired as from 06 January 2014 about this at the Nationalcustomer centre. I recieved numrous reference numbers. Being send from pillar to ...
I ordered my new "upgrade phone" from your branch at the Icon Centre in Cape Town. I was told it will be ready on Thursday, 23 January 2013. The salesman still said, let's give it some extra time for delivery. I phoned 3 times yesterday, and the new sales lady said they have a problem ...
I have been a MTN client for years, but this will definitely be the last time. I took out a new contract in July 2013. My daughter went with, we looked @ the ANYTIME 200, cause then I can phone and sms to all networks (like Retisia the sales assistant CONFIRMED). The contract includes R200 airtime ...
I placed an order and they said it would arrive on Wednesday. There phone number they gave me was not working, which I find out, he has forgot to sort out his phone line! I give him two extra days and go on the Friday to collect. Where he eventually serves me and forgets to mention that he has no ...