After moving to a new property our reception went to non existent. It has been 3 months now. After numerous calls to MTN client services and even more to the coverage dept all i am getting from them is a big F... You. We are MTN and you the are not important enough to be even called back. I was ...
I have tried to terminate my 3G Internet contract for days now and no one can help me. I've gone to physical MTN stores and been on the phone. THIS IS RIDICULOUS! My 24month contract ends on February 9th and I do not want it to continue after that date. I have been on hold on the cancellations ...
My Samsung galaxy s3 which was under warranty was sent in to repair the sim card connector. After 3 days received sms to pay R300.00 into mtn account. I questioned the warranty as the phone was only 7 months old. I was told that i had to pay the amount if i wanted my phone back. I paid the amount ...
I am done being civilised regarding this matter as Nashua Mobile clearly do not care about customer service. An extract from my previous correspondence: "A consultant will be in touch to discuss your billing dispute and provide detailed feedback so a resolution can be reached. Your ticket ...
Good Day, I bought a phone on tuesday at cell c parow centre but the battery is giving me problems. Today is sunday and I tried returning the phone as I was working during the week. The consultant then told me that she needs to send the phone away which i do not get as I am returning the phone ...
I took out a data contract with MTN last year and noticed that every month I was being charged for smses that I had not sent. I laid a complaint with the call centre in November 2013 (Ref no. 106655869) and on 3 January 2014 logged a complaint on the MTN website (Ref no. 3092997), however to this ...