I have phoned Telkom to cancel subscription services for my landline number as i am billed for services i donot use the service. i have failed as i have been constantly transferred then phone drops or hold for long without assistance. i would like these services to be cancelled with immediate ...
I logged a complaint on Hello Peter on 21 January, and as yet have not received a response. I placed an order for an ADSL line on 27 December and was promised installation within 2 - 14 days. It is now over a month later and still no installation, and your call centre tells me maybe April, but no ...
Good day, I had an issue last week Wednesday (22 January 2014) where my home telephone stopped working. I reported it on the same day. Reference Number:429CRK220114. I have since called on a DAILY basis to find out about the status of this call. Each day was the same story "We apologise for ...
This is the second time in two months that I get subscribed automatically to services I did not give my consent for: "Chocolate Mobiless Rih*nna service". Tell me Cell C why are YOU giving out my data card number! This is unacceptable and you need to resolve this matter with this service ...
I logged a query in December regarding unauthourised SMS's sent from my account which I never received feedback on I then logged another query in January under ref no 108208720 which is still not resolved again. I called today and I was informed the billing department has a turnaround time of 21 ...
Our company Internet line has been down since Dec 2013. The first fault report number Telkom could not trace the number. Our company closed for the December period and logged another fault on 07 January 2014. To date no technician has come to resolve our connection, despite the fact that I contact ...