I bought a prepaid data bundle on 2 Nov 2012 (2 GB per month for 12 months). On 28 Oct 2013 my connection was cut off. The call centre referred me to the store where I bought the package, saying that they could not cut me off When I visited the store on 01 Nov they told me that they had not cut me ...
I am completely and utterly disgusted by the serivice i have received from vodacom till thus far i purchased a new phone on the 17th and i have been having endless problems with my phone and no one is able to assist me their call centre agents are useless!! my cellphones network has been off the ...
My cellphone was on the 16th of october 2013 i reported and filled the claim form on the 21st of october and called the call centre after 4days. I was told the claim form was not received so i faxed it and called after 24 hrs to be told that it was not received again. I went to MTN and asked them ...
I wish to cancel my Telkom Broadband account but keep my ADSL line. I have been trying to do this for the past 10 days. They simply do not answer when you phone the cancelation department (25 minutes of holding at each time is with no answer). Phone for a new application and it's answered ...
I called Vodacom end of August to cancel my contract, i was made aware of the 30 day cancellation period, i agreed and expected a FINAL debit order for September..However the amount was debited in October again..I called to enquire why they have deducted the amount but because they are having bad ...
I have travelled overseas many times this year and never, ever have I had an account exceeding R3000. I now suddenly have an account of R11, 000 and I wish to see the data usage breakdown. Tuesday, 8 Oct 2013: After holding extremely long and then dialling again we agreed a soft lock on my account, ...