After having two month's erroneous billing from MTN, I called MTN this morning to refund my monies and cancel my contract with immediate effect. I initially spoke to Client Services, afterwhich I was transferred to Retentions. The transfer led to me being on hold for 25 MINUTES!! (As if I don't ...
I phoned customer care regarding my speed stick, and I was told to go to my nearest Cell c store, which I did and when I got to Westgate branch for them to test my speed stick I was told that they cannot do it as they don't have the facility to do so, and that I must go to a other store, which I ...
AGAIN I RECEIVE A THREATENING SMS FROM NU DEBT. 8tA! GET YOUR COMMUNICATION AND ACT TOGETHER. I WAS TOLD I WILL BE LISTED AT THE CREDIT BUREAU TODAY! WHAT THE! AND WHEN I CONTACT NU-DEBT, THEY SAY IT IS MY RESPONSIBILITY TO CONTACT 8TA ...
This is further to my report of 1 October 2013, for a phone line that had been cancelled but we were still being charged for the rental. Received prompt call back from Otley of Telkom to be advised that problem was to be sorted. Latest account shows a credit for the cancelled line only from 6 ...
I have a 2GB data contract with Vodacom for 3 months and I find lots of people have the same problem that I have with them. The data that is carried over is used only after you have depleted all of the current month's data. Don't you think the customer should be warned about this before signing the ...
I contacted Nashua Mobile on the 14th October @ 13:43pm enquiring on airtime (22 x R17.53) which was billed by Nashua mobile during the month of September / October. I was informed by Tebogo Makgari that I had subscribed to Smart Call. I told him that I have never subscribed to Smart Cal & that ...