I have just come across a debit order on my bank statement from a company called PhoneBox PhoneBox MD 1404353-1 I have never taken out anything of any sort nor have I signed any debit order authorities for this amount. I would like to be provided with the following information from this company... ...
Upgrade on 10-08-2013, as sms and website stated that upgrade was available. 1. I was NOT made aware that this considered a premature upgrade. Now I have to continue paying R140 p/m for old device. 2. I was told by Zakhele (spelling? and surname?) that the Galaxy S4 Active was the SAME as the ...
2 months later - vodacom is still taking my money and sending me airtime. I was sent an email by a manager Rochell Carolus, was told that they would have the phone collected which they did, that it would take 10 - 14 working days to get to their warehouse. It is now more than 14 working days, have ...
Four months ago we cancelled a contract with Vodacom. We paid the outstanding balance and an early cancellation penalty which was in excess of R4000-00. We have repeatedly phoned and asked Vodacom to cancel the debit order as we have paid everything outstanding and after the hundredth phone-call ...
MWEB advertise Uncapped so i joined them thought would get better service than Telkom. To my surprise it only went well for two months then i got throttled when i phoned mweb i was told that i download too much. I asked what is the limit and could not be told and was advised to upgrade my line to ...
On the 24th of October I cancelled my Telkom Mobile Business contract at a Telkom branch (expiry date 4 Oct 20013). I explicitly stated that I want my cell phone number continued as prepaid. On 31 Oct I confirmed with their call centre (ref 6881866); I was assured that the number will continue as ...