Once again I am having to write a report on Hello Peter in order to get a response from MTN. I emailed Customer Service on 28 Oct 2013, but have not received a response, which given the time constraints is unacceptable! I went into the MTN Store in the Coastlands Hotel complex (Umhlanga Ridge) to ...
Hi i recently renewed my contract at nashua mobile.( account number 33447950) i took the samsung galaxy s4. the contract included R200 inclusive and 350 mb of data. the 200 inclusive came into the fone on the 02/11/2013 whilst the data did not load at all. so now i am paying for data from my ...
Upgraded my Phone last week and Sharon did not inform me of a sim swap that was suppose to take place AND be delivered WITH the phone. Managers ALWAYS in meetings and people in call centre say they will sort it out and they just don't care and still waiting for feedback on this. ...
I tried to reset my password on the My Vodacom Site where to i need to answer a secret question that i cant remember. so i phoned the vodacom help line where they told me they cant help me if i cant remember the answer to the question... So what am i suppose to do now just leave the account? My ...
I applied for a Mobile contract online on 28th Oct. On 29th Oct the contract payment amount was debited from my account by Telkom Mobile. This is an indication that my contract was approved. I have not received feedback from Telkom Mobile regarding the delivery of my device or the status of the ...
8 days ago I upgraded my contract telephonically with Vodacom upgrade department. The consultant who helped me sent me my new phone and micro sim card with no explanation of additional charges and this being an upgrade on an existing line, I did not expect any. Now i have discovered that my account ...