Despite my account being up todate, for the last 4 days my blackberry phone always gets soft locked without any prior notification or explanation from Nashua Mobile. Whenever I have contacted Nashua Mobile telephonically no one can ever assist me with my query and even though I send emails I to ...
It has now been 2 months having terrible reception problems basically everywhere I go. I have complained at Autopage, Cell C, HelloPeter. I have limited / slow 3G on my iPhone 5, calls drop or I can't make calls or nobody can get through to me. I'll get an sms for missed calls way too late & it ...
I read an article from a popular local online news source that Vodacom is upgrading their legacy data customers to a higher bundle. A friend of mine confirmed this when she received an extra gig of data some months ago and have since every month. I have been a data customer for years and after ...
How is it that your business is "communication" when it takes your call centre 1 HOUR to answer a call?! On 2 Nov 2013 I called in because I couldnt make international calls & urgently needed to call my mother in the UK. After listening to "I am happy" song playing in the ...
Brian assisted me with upgrades of three cell phone contracts plus an additional cell phone contract. Through all my queries and questions he was friendly and helpful. On the day of the upgrade I was there at the branch at 09:40 when he came in to start his shift from 10:00 to 19:00. Without delay ...
Unfortunately MWEB dropped the ball at their first attempt to attend to my request of a new business account and upgrading of an existing account... but the manner in which Widaad Philander sprang into action to resolve the issue once escalated, was re-assuring and she absolutely saved the day. ...