I ordered a land line and ADSL line on 7 October 2013. After exactly two weeks I called the service line and was told it would take 30 days from the day I ordered it. One month later, today, 6 November, when the call center tells me it will only be done in January! Why did I just confirm three ...
I bought promotional data using *111# a dew days later i checked my data balance and it showed 0mb (little did i know you have to check it in a different place). So i bought myself more promotional data, this happened a few times. I emailed vodacom and asked whats going on, the rep told me how to ...
My new BB Z10 that I bought in June 2013 has crashed and the software needed to be loaded again. the consultants at Vodacom Customer care did not want to help me even when i was prepared to pay for it. i walked across to the Blackberry shop where a lady helped me and asked Jack if he would be able ...
Good Day I came into Bayside to pay for my telephone bill. Expecting there to be a line to wait in. Upon arriving into Telkom bayside i was immediately greeted and was directed to the payments/accounts department. Yes there was a line and yes i was frustrated. However the lady behind the counter ...
I have received a sms that my contract is due for an upgrade, so I decided to call, spoke to Karen who was very sufficient enough to assist, the first time we got the order wrong, who's mistake I dont know, but all was amended with another call from myself to rectify it. I was then promised that ...
Vodacom charged me R1270 for a top up contract which I signed to pay R150 only per month. 082 313 3570. they have debited the money from my account now im left with no transport money to go to work, I phoned the call centre and the first two ladies who answered could not explain to my why my top up ...