I went for upgrade, the consultant expalined everything for 2hours. I asked which options I have for samsung and iphone. I decided to go with samsung as it is less expensive and fits my budget. The consultant even said to me to take the u choose package as i can always just top it up if needed! I ...
I have reported this problem previously, the 8ta coverage in fourways is very poor i.e. no coverage. This was not the case when I first got the Data Contract but as of August last year it deteriorated from 3ms to 0ms. This is pathetic, and to make things worst, I did get an email from 8ta that a ...
A upgrade was done on one of my accounts. I notified Vodacom on 15 October 2013 about it. Since then I paid for 3 installments before they stopped it (for which I have not yet been refunded). In December I receive a statement for R4000 for the handset which, as per Vodacom, was done!!! Every time I ...
On 16 January 2014 I upgraded my contract. I received correspondence advising that the phone would be received within 2 - 7 days or I would be notified if there was a delay. After 11 days I called to enquire about my phone which I had not received (nor any communication re delay) - I sent 2 ...
After having ongoing issues with a contract migration, Martin as store manager took my call. Unfortunately I poured my fury all over him and unfairly took out all my frustration for the recurring issue on him. Martin spent the next couple of hours making sure my issue was resolved - taking more ...
I requested that my Residential ADSL line be moved to my new house on 9 December 2013. Although telkom has confirmed that my line will stay on the same exchange and that my number will stay the same, they have not moved the line yet, which should be a simple procedure, and have given vague reasons ...