After visiting the MTN on-line site to purchase a pre-paid cellphone I decided to add a cellphone to my "shopping cart". The next day when I got to work I decided to complete my purchase. I then discovered the site is under construction which made it impossible to do the payment. After ...
I upgraded my son's cellphone for his birthday, which is on the 7th Nov. I did the upgrade around the 16th Oct but only gave him the phone on the evening of 6th Nov. I called the Vodacom Customer Care Centre to do a sim swop and after holding for 20min I was told that they can't do it as the ...
I'v been with Cell C for a short whille and since I'v moved to Cell C I can't receive nor make calls. And if I happen to get or make a call then I can't even hear the person on the other end or my phone switches off and says "No network covarage" this is man. They give free airtime when u ...
I have a refurbished phone which I received from Vodacom after sending my original phone in for repairs three times in a period of 4-5 weeks, I have this refurbished phone for a month now and its giving me network problems, I called vodacom call centre and I was told by the consultant after doing ...
1month 11days since my first complaint & nothing has been resolved! I took my own initiative & called around to get in contact with MTN Insurance! I was told I needed to call 808 & request to be transfered directly, which I did. My insurance claim was done by the contact centre agent ...
I have been with Cel C for more than 12 years, I upgraded my phone in Feb 2013.And selected a Nokia Lumina 710. I took delivery on the 13/02/2013 and started experiencing problems with it. Initially thinking it was due to my lack of knowledge of cell phones but my sons later helped me and pointed ...