I upgraded my contract last week and all of a sudden I get these calls from a machine (not even a person) saying that my account is in arrears. Now I have a debit order that goes off each month, I can understand if there were charges due to the upgrade, but surely if Vodacom couldn't add it to last ...
Hello Peter, hope you well. I am having a problem with Cellc from the time I have taken this contracts, now this is getting very frustrating now. I changed my banking details and they debit the wrong account, my account go into arrears, sorted that out and now I have confirmed my correct banking ...
Almost two months ago I sent a report via HelloPeter (who incidentally never followed up on Telkom's initial response as promised!!!): You sent me: "You will be sent a Customer Feedback email 54-hours (excl. weekends) after your report appeared on the site, asking you to evaluate how well ...
About a month and a half ago my phone got lost and I submitted a claim from C-Cover - two amounts were supposed to be processed (R300 for first claim and a further R456 for hand-set payin). Came the 15th I called in to request my statement and was sent a copy of my 01/10/2013 statement reflecting ...
Vodacom 4u Carnival Mall is by far the worst branch I have ever been to. I sent in my Sony Xperia for repairs, as the charging unit had been broken on September 25.The phone was returned on 30 September and no one informed me. I went to check if it had been repaired on October 30, to be told that ...
I went into the Vodacom4U store at Fourways Mall (the one upstairs), and needed to port my daughter's number from another cellphone service provider to Vodacom. Vhangeli could not be bothered to greet me, and the entire time I sat in front of her she gave me the impression that she felt she was ...