Upgrading of contract. When upgrading from a Blackberry contract to a Smart M contract at the start of October 2013, I was told that my new contract and package would become effecitive at the end of October 2013. At the end of October 2013, I received a Vodacom sms informing me that I had been ...
I have been trying to get someone to explain to me re my upgrade I have two accounts with VM both the same kind both taken out the same time in Dec yet if I wish to upgrade now then there is a buy out on one of the contracts but not the other - yet no one can tell me why all I get told is there ...
Yesterday i upgraded on line @ 08h40 am and immediately received a confirmation sms stating that my quote was generated and that my contract has been extended to 2016. I then received another sms stating that the order has been processed with order number U555006.This morning @ 03h46 i receive ...
I am unable to use my Nokia CS-19 Dongle. So I borrowed another data stick and downloaded the newest settings from Cell C's website. When trying to run the programme, nothing happens. So I phoned the customer care line and was told that someone from technical support would contact me. This was on 2 ...
I called telkom regarding a line cancellation for a business line that had a fault which was a fault on telkoms side but the technician said that it could not be fixed, i called 10217 i since there is only 2 options sales and other queries and ended up in accounts. when i explained my situation i ...
First of all, I just want to bring to your notice that I hate complaining but I have to be heard. My query started when I received my first bill for my ipad, firstly they loaded the wrong bank details, and the debit order had went off the wrong account, which I had to take time to go to a branch n ...