I had a data contract which worked fine, as it near its end the speed became non existent, no Cell c shop or the call center could assist. I was left to do my own troubleshooting which cost me money & I even took out a new data contract, even this is doing the same, 2.4kbps as suppose to even a ...
In September 2013 I was billed incorrectly on my cell phone contract, when I enquired they assured me they will refund/credit my account but it never happened. Now my account has been suspended because I didn't pay for October. How can I pay whereas they haven't refunded/credit my account as ...
I have to cancel my grandfathers Telkom line and visited the waterfall mall Telkom store last week Wednesday to ask what I needed to do. They informed me that it can only be done telephonically and thus I phoned from their branch and spoke to the call centre where I was informed that I needed to ...
I ported my cellphone number to vodacom over 2 months ago I cannot receive any otp (one time pins) from my bank in order to approve transactions. I spoke to fnb and they said all is clear on their side. They told me that it's possible that my encrypted mess gin is not set up properly or has an ...
I went to southgate this morning just to check if i was due for an upgrade as the lady was helping me she said i have been upgraded on th 23 oct, of which i never did an upgrade online and the lady requested the guy who did the upgrade without my knowledge to contact me, the guy (Oarabile- i think ...
I noticed that various amounts of money was deducted from my airtime. About 2 months ago over R100 was deducted so I phoned customer care to seek answers and was advised that I needed to request an itemized billing at the end of the month. 2 days ago over R100 of my airtime was deducted again and ...