Now I speak as a first time customer to mweb's 2mbps data and line package for R339 with free router delivery in 7-10 working days. Wow I ordered the 20th of Jan, its now the 1st of Feb and guess what??? NO DELIVERY OF THE SO CALLED FREE "ROUTER" ITS GONE PASS 10 DAYS NOW!!! IM NOW STUCK ...
My mother, 70 yrs old living in Queenstown in the eastern cape more than 1000km from pretoria has a contract with virgin mobile and has had it for almost 3 years now. For the past 6 to 7 mnths her sim card has not been working. When she inserts it in the phone the screen goes blank. She initially ...
Cancelled contract by giving 1 month notice after expiry of the 24 month period due to dongle. My account was debited for 2 months after notice of cancellation which apparently was not logged on the system. No response to an e mail as a follow up to aa call to the service centre in july 2012. No ...
I'm fed up with this back and forth complaints with this network. I got this contract at the end of September and I've had problems since then. Firstly my application was not processed on time, then my banking details were loaded incorrectly and I only found this out after 3 months as I kept ...
ADSL and phone line at home went dead on Sunday, I logged onto the Telkom website via my phone, logged a fault online, no problem. Received updates via email and SMS, even had the call center call to update me. Technician scheduled an appointment, quickly diagnosed the problem and problem was ...
I had a pre-paid 100 account with VM which I cancelled on 15/01. Ref:4503405. Happy Moloi never told me that the money on my phn (which was over R400) would be removed. After 7 phone calls that took almost 2 hours in total, I got the money refunded 5 days later! On the 4th call (17/01), I spoke to ...