I reported three years ago poor transmission signal in my area Rooihuiskraal to vodacom. A technician was dispatched to the area and confirmed the poor signal. Vodacom undertook to attend to the my query. Nothing was done. A year ago I reported same to Hello Peter, vodacom undertook to correct the ...
A 3G account expired in October or November 2013. I tried to terminate it in April 2013 when the service became unusable. Also in September/October to ensure the billing stops at expiry date. Also subsequently with emails to MTN SP and via the web. I received acknowledgement of my complaints to ...
I have been trying to cancel my contract since October 2013.. I've send several emails. The emails are actually acknowledged by nobody do anything about it. The debit order keep on being deducted from my account. I am overseas and have not used my phone numbers in SA for more than 6 months. It is ...
I have contract with 8ta over 24 months i have been recieving 500mb from the time the contract started november 2011. Now on the 1st of january 2014 i recieved 100mb i called the customer service they logged a complain the response they got after a week is im on contract one and i got the 500mb out ...
In early September 2013, I spoke to the MTN Century City sales centre about ending my contract (A0557447) because I was going overseas for an extended period & would get a new SIM in the new country. I was told that my current contract only expired at the end of December & I would have to ...
This relates to two previous complaints. Last year 8.ta cancelled my contract without my consent. After correcting the problem and being told that my contract will resume as normal, I thought this matter was settled. A month later I got charged an R800 cancellation fee and my monthly payment ...