I recently went to my local Cell C store to enquire about upgrading my contract. The lady was very helpful, and informed me that, should I upgrade, I will loose all my airtime I had build up over the last few months, which amounts to quite a sum. The reason she gave was because of the new ...
On Mon 28th Oct I renewed my TopUp 135 contract at Vodacom Fourways Mall. I paid in for a Samsung S3 Mini but was told that there was no stock but they were expecting stock on Tues 29th Oct. I signed & paid in full. On Tues (29th Oct) afternoon I went to collect my phone but was told that stock ...
I made an over payment on my Vodacom account on the 28/10/2013. The accounts department explained that the refund will take 7-14 days. I have spoken to Simone, Tarryn, Mehloma Khulu, Petronella. Today I dealt with Karel Monoyane he accused me of being stupid when it comes to the internet and that I ...
On Sat 09/11 I went into MTN to do a sim swap. After standing in line for 10 mins it was finally my turn. I sat down and the consultant proceeded to do the sim swap. I was then told the system is offline and i must return after 30 mins and he will have everythig ready for me! I returned only to ...
On 01/11 I received my new month's minutes, data & sms's. Later that afternoon I received all 4 sms's at once informing me that I have reached 90%, 70%, 50% and exceeded my voluntary R50.00 call limit and my phone was soft locked. I phoned 082111 immediately and they told me that I have reached ...
I am so happy with my new phone. It has arrived early friday morning after only ordering on Wednesday afternoon! I am sooooooper impressed with Orange online's customer service and delivery turnaround time. i called a dozen times but each time they assisted me effortlessly and the manager even went ...