So, for 4 weeks I have been trying to get someone in Cell C to respond to my complaint that their data network has degraded so badly, that it is near impossible to use the data service. I have logged my complained twice on the website and have sent many emails... the response is "we will ...
I had a complaint where I advised I am unable to receive calls whilst at home. There is no signal and I therefore cannot make use of data or call services. I spoke to a consultant whom advised me to fill some spreadsheet and thereafter she told me the technical team would help. They then told me ...
I have logged a complaint before with no assistance from MTN, now MTN handed me over to a debt collecting agency which is unacceptable. SMS confirms I must pay - R6 000 for a laptop which was returned within the 5/7 days, reason for returning the laptop was due to no 3G coverage in my area. This is ...
I phoned Iburst to with regards to my internet that has got signal for the past 6-7 months. I have been paying on this contract every month but has not been able ot use it. It is to slow and there never seem to be signal. Fungui the person in Retentions refused to listen to me said that I have to ...
Good day, I had ordered a device begining of Aug this year. the device was faulty within months, I took it in to cellc and received the "repaired" unit on the 31st of November. It had been booked in for 2weeks. I am really disappointed as I am experiencing the same fault. I called cellc ...
I have written correspondence between me and the above named in relation to lapsing and a month to month contract thereafter. I spoke to her on the 7th Oct and requested a lapse and then an immediate change to another package. Over a month later after speaking to I am not sure how many consultants ...