In the space of 1 month I've loaded numerous data bundles equating to roughly 1gig. Previously when I called the call centre I was told my bundle expired. This time it had not expired but I was told that I had active internet sessions because of updates from watsapp and facebook, my data balance ...
I have tried since 25th October 2013 to get detail about debits raised agains my account by Mira Networks. Still no success. ...
Hi Peter. I took my phone in for repairs on the 19/10/13 to Westgate Mall, it was received at Cresta Vodacom repair center on 22/10/2013. I received updates that the phone is in the repair process and awaiting spares. on the 31/10/2013-the phone was escalated to advanced repairs, I then received an ...
I laid a complaint early October on hello Peter and received a response same day. I was advised that I would hear back from MTN with more information with regards to my new phone on upgrade. I waited several days without response to my emails. I was contacted again by another supervisor and was ...
The communication with customers is poor, you just find yourself Paying more. ...
I filled in a contact form on the MTN website as I have had to hold for hours with no help. My upgrade is due I enquired if the phone I was looking for is available on the package I have no response I called spoke to Ntabeseng for 8 min only for her to tell me she cant help she put me through to ...