I recently had a problem with my ADSL line. The line was inactive for more than a month until the problem was fixed. I was reimbursed a lousy 25% for the time that the line was inactive but still had to pay the other 75% for an inactive service. What a ripoff! I contacted customer support and up to ...
I took my phone in for repairs and was informed that it would take a maximum of two weeks to repair. After the two weeks were past, and I had still had no contact from MTN Hyde Park, I contacted them to try and figure out what was happening. The woman on the phone was very dismissive, suggesting ...
I logged a complaint that my airtime and data has been depleted without my knowledge. When I called the lady insisted that I'm using the internet. When I told her that I don't use it as often as she insists, she then said I subscribed to something that is using all my airtime and data but she will ...
For the past 4 weeks we have limited signal reception in our area, specially in town. For outgoing calls it keeps on saying network busy and you don't receive incoming calls. If you want to make a call, you have to dial the number 5 to 6 times before you get connected. ...
Guys, i do not know what else to do??? I have screamed, shouted, remained calm. again today you kept putting my call down. You guys have had my phone for 3 weeks which should of been a 1 day job??? I am so incrediblyangry and dissapointed in this whole process. What else would you like me to do??? ...
I have been calling vodacom for the past 2 weeks asking for assistance with a service I purchased viaone of the self help services but nobody seems to know how to check my account and tell me what is going on, I keep being transferred from one department to the next without any resolution to my ...