EMPTY PROMISES, WASTING MY TIME, NOT GETTING BACK TO ME AND LYING IS JUST A TASTE OF WHAT MY EXPERIENCE AT CELL C HAS BEEN LIKE. I'VE BEEN ASSURE BY TRACEY NUMEROUS TIMES THAT I WILL GET THE LETTER OF CANCELLATION AND THE REFUND.BUT MONTHS LATER IM STILL WAITING THIS IS DAM RIDICULOUS AND IM TAKING ...
Good day, On Monday 11/11/2013, I took a device in to the MTN HVRC on Allandale in Midrand. After an assessment, the device was deemed faulty and I was given the job card and a reference number and told to just go to the store I purchased the device from and they would issue a replacement and all I ...
I am not sure what has happened to MTN is the last few months but the quality of service has dramatically deteriorated. I requested for the Dual Call facility to be enabled for Data & Voice and firstly was given a new sim and told that the process will take 24 hours to resolve. After a week the ...
My mother Portia Mbuli applied for a cellphone contract with Vodacom, when she got the phone, it wasnt what she expected, the following day she contacted their call center advising them of the problem, she was promised that they will send the driver to collect the phone which they never did. We ...
20 Days later and still no luck, my R59 BIS still not refunded. I laid a complaint on 28-10-2013 and was told the technicians will investigate y my airtime disapeared after i paid for it via my nedabnk internet account but nothing happened, I just waisted a whole day on the phone and my money is ...
Hello YollandeFouriee, We acknowledge receipt of the above complaint and will ensure that it is looked into and urgent feedback availed. Ruth will be taking responsibility of this complaint and will ensure that it is resolved amicably. Do expect to hear from her soon. We apologise for the ...