I upgraded my blackberry to a Samsung S4 in August this year. I was advised by the consultant at the time that the BIS charge would fall away as the new contract came into place in September 2013. I find out now in my November billing that the BB charge is still being billed to me and the Vodacom ...
I bought a pre-paid voucher from a Spar and tried to load the airtime and it didn't work, I since was told that on my contract you cannot do it this way the operator had to do it for you which we did and bought another one. My husband Peter-John did this. So I had this voucher, which I couldn't use ...
I phoned Vodacom for the 2nd time on 28/10/2013 to change my banking details, spoke to Roshana who advised she changed it and that we could resubmit my debit order which will then go through within 3 days, I confirmed yes please or they must tell me where to pay in. She confirmed they will resubmit ...
In the middle of November i called CellC to arrange with then to cancel the debit order for the month end of November because I had personal matters to attended to for that month... and I was promised I will get feedback for people who handle accounts.. two day later I got a call from accounts and ...
After receiving my new galaxy S4, There was a major problem with the phone. As it was with in the first seven days i took the phone back to the Vodoacom shop, as I use my phone for business I needed a loan phone. They didn't have a loan phone so I had to come back the next day, where they gave my a ...
Since Thursday 14.11.13 our company land line is down. I'm on hold now for the umpteenth time at least 10 minutes and nobody even answers the phone for me to complain about the fault logging which has not been attended to. ...