I HAD A QUERY GOING ON WITH CELL C FOR THE PAST MONTH AND COUNTING, I WAS GETTING MORE AND MORE FRSUTRATED EACH TIME I CALLED FOR ASSISTANCE.I THEN DECIDED TO CALL THE CUSTOMER SERVICE TEAM IN JHB AND SPOKE TO GINA WHO HANDED MY QUERY OVER TO AYANDA CELE.GINA WAS VERY WELL SPOKEN AND HANDLED MY ...
I ordered the iPhone 5S 64 online. From what it seems like on the phone everything was processed. So I called to find out what is the status on these. with the lady saying that I can expect delivery when the handsets are delivered, but this is a very generic answer as everyone can expect delivery ...
I just called in to order an ADSL contract (my first) in addition to my current landline. Apparently I am not eligible for this as I had "a previous ADSL contract" that I had cancelled in October. As far as I am aware, I have never had ADSL as well as cancelled any ADSL contract. I do not ...
1) My handset was collected from the insurance company - 9weeks ago, up until now I havent received any feedback from the insurance and everytime I contact the insurer I have to hold for atleast an hour to be assisted and even when I do get assisted they are unable to assist me. (2) I've been to ...
On 25th October I went into the Vodashop store at Murchison mall to upgrade my contract. All the details were completed and I asked for the Samsung Galaxy S4 mini. I took the phone and went home and realised that it was not reading the microsim. The phone was returned to the store within 7 days. ...
Ive been a loyal customer for many years to Mweb always defended them when asked why i dont move to cheaper isp's and my reason was ive never had a reason always good services great up time never any problems till now i have a 1mb uncapped account or so my bill at the end of the month says in ...