Since I upgraded 6 months ago, from Blackberry to iPhone 5, i've been very unhappy. This a company contract. The iPhone 5 I got had problem with wifi connection & I believe it's a manufacturing defect that affected the antenna. It dropped constantly and sometimes never connected. Since i'm a ...
I sent an email to customer service on 2013-11-05. I received an automated response on the same day, but nothing since then. This is a copy of the email: Good morning, I have cancelled this contract as from beginning of October 2013. I received a statement dated 20-10-2013, the balance is nil. ...
I have been in contact with Neotel, it's representatives, call centres, services agents etc etc etc. I have been billed for years now with 2 phone numbers!! I also I had a 3rd number added to my name of which I have no idea how it was authorised!! Despite many many calls and requests, I still keep ...
On 03oct2013, I upgraded my mtn contract, with a SamsungGalaxyS4LTE. I've had it for jus ovr a month and it's bn gvn me problems from d 3rd week after takin possession. Below is a list of faults: keeps dropping data signal every few minutes, irrespective of my location, cant receive calls at most ...
I made a stupid mistake and decided to port to Cell C from MTN earlier this year - BIGGEST MISTAKE ever. It has been a nightmare from day one. More often than not I can't seem to make outgoing calls, get a data connection or receive messages. I also have people complaining all the time that they ...
I sent an request to [Email Removed] and was told I would get feedback within two business days. A whole has passed and not a word, even if my request was unsuccessful at least a reply is expected. Below is an email I sent on 13th Nov 2013 at 15:46 I would like to request a call recording for the ...