Called mtn customer services this morning, wanted to make a payment to collect upgrade on contract. I have asked him how and which branch to pay the amount due and informed him if all was in order to collect my tab. he insured me that after the payment via eft i do not have to do anything alse ...
I purchased a new VIP (expensive) contract from Vodacom through I4MOBILE in July. From the start the incorrect data/sim cards were delivered. Finally after a month I could use the phone. To this day I cannot use the Tablet as the data sim is still not activated. Over 30 phone calls later to Vodacom ...
I took out my contract on the 20/10/2013 and I was told by the consultant at the Mtn outlet at the glen that the first debit will b on the 20th Dec 2013 as Mtn debits in arrears, this was also reiterated by 2 telephone calls to the call center and the agent still confirmed the debit date to be the ...
Irritating staff that phone and don't call back to the second person that called me, it is more than a week. more like a month. It looks like you deliberately left it until month end to refund me. I will sue you people. my extra money is mine and when i said i want in within 5 days, i was not ...
I upgraded one of my 4 contracts at Vodacom on 07/11/2013 at Festival mall. I took the Galaxy Note and Gear bundle. They did not have stock of the Gear yet, but promised that they would get it to me in that week! I decided to take the contract out because I would only have to wait a few days for ...
I was in the Hyde Park Vodacom store last Sunday and i just wanted to compliment the staff on their excellent service!!! The previous day i was at the Vodacom store in Fourways to take a new iphone 5S contract, and ended up in an argument with them as i was repeatedly told that the 5s is not being ...