I took my iPhone 4, which is insured through Vodacom, to Vodacom Customer Care in Sandton to have its cracked screen replaced on Friday 15 November 2013. I asked the consultant how long it would take to do the job, and he said 24 hours. This was acceptable to me, I would not be without the phone ...
I phone the guy. Tell him im an IT tech I have been to the site a few time troubleshooted everything and he tells me to do a speedtest. Due to flash problems it took a while to do the speedtest. Now the line is slow and I want it to be dropped from a 6meg to a 4 meg. So we can test and see if that ...
I'm losing airtime and i'm not phoning anyone. This has been happening for a while. I went to an MTN store. THey changed some settings on my phone but yet I am still losing airtime. I've been trying to phone MTN but cannot get though at all. I've tried several of their numbers for the last week. ...
We had a Telkom line installed earlier this year for the sole purposes of having a 4MB line for my office - I work from home. After the line was installed, we had weeks of problems connecting to the internet and technicians coming out, it was discovered that due to the lack of infrastructure we ...
I called the Vodacom call center advising them that my Blackberry phone is lost and somebody is using the phone, the consultant that i spoke to advised me that they cannot locate who is using the phone, i asked him that is he saying the the IMEI number is useless he kept me on hold and never came ...
I upgraded with Virgin Moile. Received my Samsung Mini S4, without Sim Card. Requested over and over for sim card to be sent to me. Every customer care employee that I talk to, will get back to me, with no response. I have to phone over and over. Testing of new phone are 7 days after receiving of ...