First I was a prepaid customer with a blackberry and paid my R59 a month for BIS. With this I could browse as much as I wanted, download endlessly, etc without having to pay an extra cent. Now I'm a contract customer (Blackberry contract which includes BIS for 24 months) and every single month I ...
One and a half months later... call after call after call... countless hours wasted with a call centre that has no power to resolve technical issues... technitions to the house... promises broken... only to be told finally that I can cancel my contract... then disconnected in process and all ...
I have had an account with neotel since 2010, which include 1gig data per month, in October 2013, i did not use my data bundle, i started using the data in november meaning that i now have oct and nov data. i was surprised to get a notification that i exahausted and i will be billed 8c per megabyte ...
I called Mweb on the 15th November 2013 to move a clients email to an exchange server. All they said was that I needed to send an email to [Email Removed] to move the MX records to the new location. We did that. I called again on the 16th Nov 2013 and spoke to a engineer called David, he told me we ...
On Tuesday, 19th November, I phoned Telkom's 0800 number to apply for a deal advertised in the paper. I was assisted by a lady called Zinhle. I wanted a Samsung S4 (Unlimited for R1499 to all networks). She took my application telephonically and then send it off for approval after even asking me ...
My phone is giving me problems and was send to Gautend for repairs now for the 3rd time the phone gives me the same problem and they want to send the phone away for repairs again with a cheap loan phone that can only send sms and phone. I want a new phone and will not allow te send the phone away a ...