I bought 1gig today at 3pm and at 18:59 I am left with 1MG. I've been buying this 1 gig for months and I know the usage. My friend also had the same problem. These people are and they are trusted with our monies. They can't even explain what is happening. ...
I have been struggling for almost 5 months with a bad line I paid up to R4000 up until now. I have phoned customer care, logged 4 calls from which 3 are "escalation" calls. I have even received a reply on Hellopeter saying the will provide me with feedback. (see - ...
Unning around trying to get answers at Vodacom for my upgrade order that was messed up on so many levels, not even funny ref u559617 I am expecting a phone delivered in my hand Saturday morning by RAM, after you messed me around too long now. I upgraded in time, was given a reference and number in ...
I have been trying days on end to get through to the call centre to cancel the insirance on my contract but instead I hold for 30 minutes to an hour waiting to go through to a consultant to no avail, I even sent an email today but still I did not receive a response, and this is not the first Time I ...
I have been looking to purchase a phone from Vodacom online. Firstly I had to fill in all the forms only to be informed that the phone I wanted was not available despite the website stating that they are available. My order eventually got through and they informed me that it will arrive the ...
I feel as if Vodacom have their own version of load shedding! I have been into their centre to have my modem connected to a new computer and boy same old, same old. I thought it was the computer with the previous problems I have experienced and now I can see with a brand new computer that it is ...