Our ADSL has been intolerably poor for years now. We are supposed to have a 1mb/s line but in some months our usual speed is around 1KB/s. Naturally, this is so slow that no webpage ever loads and no email ever arrives. Line attenuation is at 70 bB and the noise margin is generally somewhere under ...
I have just moved to Hurlingham and I have no cell reception or internet access. It's so incredibly frustrating having calls dropped all day long. Furthermore my internet is completely useless as I can't even get 1 bar of signal. This is in the middle of Sandton not some remote area, why am I ...
I received a new device from MTN Direct, I was instructed to call 0831239622 to activate the sim card. Four days later it was inactive even though I tried a number of times to contact the call centre to speak to a agent, the call disconnects. I then visited a service consultant, Boitumelo, at the ...
I bought a phone. Broken. Took it back on 8th day - said they'll send it to be fixed because its over 7 days. Since then, phones been faulty and has been sent to be fixed MANY times. Now its been sent in again and I was told it was liquid damaged (was never dropped in any form of liquid) so I was ...
I spoke to Jacky Jacobs in the call centre for a new Line. After a long wait I was asked to supply a erf number (which no one in this area ever supplied because it is company grounds). I got a "type" of erf number and this I sent through to Jacky this morning. After numerous emails to her ...
My phone had been troubling so I had taken it to Vodacom as I have a contract with them. It was only switching off and not charging, I had put a new battery plus did a software upgrade but nothing. So I had went and booked my phone in, they had sent it to Durban and about a month ago. They had ...