We lost our phone line for no apparent reason on the 11 November, I have reported this via sms, email and telephone on almost a daily basis. To this day other than an continued reply to my sms, saying this fault has been reported I have had not explanation nor any indication as to how long this ...
Vodacom has decided unilaterally to migrate me to another package. no communication before hand. No information as to why. No information on costs. No information at all. Ilse on 111 says she doesn't know, she'll have to find out. Eventually after complaining about slow systems (!) says business ...
I have a 2 meg line with Telkom. Recently, with the 2 to 4 Mbps update', my line is exceptionally slow. All international sites take ages to load, yet local sites seem doable. Telkom, please provide quality, not quanity. I'm so frustrated right now ...
I have two contract with Mtn one which is a cell phone and a Broadband 2G which I have been paying well an amount of R279.00 until recently when mtn billed me R1843.64 which I was told that it was because I had used 8Gig of data, which is different to what I had spent which was 5 Gig, a query was ...
The week before, my ADSL line went down, with the result my business came to a grinding halt. The following week, my business land line was out of order. Our customers heard an unanswered phone ringing endlessly, as if we had shut down for Christmas, already. On both occasions I was advised by ...
I went to the Kenilworth Branch of Telkom Mobile to enquire about their Rates, with a view to Porting. I was given a Pamphlet which in BOLD advertised calls at 95cents per min to all carriers anytime. I was also told that whatever Rand Value I purchase, I would receive "double" eg buy R5 ...