I recently got a contract phone with 8ta/Telkom Mobile in Brooklyn Pretoria and the agreed upon payment method was a debit order on the last day of the month. Telkom Mobile decided to debit my account on a wrong day when my bank account didn't have any money on it (the 25th of October) and they ...
I tried talking to your consultants at your call centre, but they keep transferring me and my issue is not getting resolved. I cancelled my contract in October. It is now the end of November and I got debited again. I need this to stop and account closed. They can see the cancellation on their ...
My data contract is with Vodacom with a fixed monthly charge if not exceeding my 3GB day or 3GB night per month. I have a voluntary call limit of R100 just in case. Last night I received a message stating that I have exceeded 70% of my call limit. But my data balance is still in excess of 3GB as I ...
Hi, It seems that Telkom works against the National credit Act and its customers. I took out a contract for R199 a month with Telkom and I have the following two concerns. 1. I was debited for R199 before I got the contract (Not sure why they would practice business in this manner) 2. Then I was ...
My phone won't allow me to connect to the cell c network at all! When I search for the Cell c network it says it's unavailable and I must try again later. My phone is not blocking any calls and have checked this. It went into safe mode, loosing most of my apps and I rebooted it and all the apps ...
I upgraded from a Blackberry to a Samsung S4 in November and when I did the telephonic upgrade, the agent Linda Kumalo did not tell me that once my phone is activated that I will be billed immediately. I was supposed to get 1GB of data free and I thought that I could start roaming on the internet ...