On Monday 25 of November I requested a billing statement for the month of October (since my bill seems higher than normal) - After I needed to FAX my request (plus copy of my id) to request something so simple - I received this sms on Monday 25 Nov: "Dear Customer, Your fax to Vodacom has been ...
I finally (OR SO I THOUGHT) am free of MTN. But even now they find a way to make my blood boil. Lets forget about the fact that their 808 call centre is useless, because eight calls and 25minutes on hold and I am no closer to a solution. One month before contract termination I gave them the call. ...
I am so angry with Mweb, I can't contain it anymore!! I started signing up with you guys around the end of October. Since then i had nothing but trouble. I can never get hold of you and I hold on for hours, the guy that signed my up gave me the wrong username or password, my modem arrived more than ...
MTN has been my worst experience thus far with customer service, Ive been struggling for 3 days to get hold of their contract department. The phone just rings and rings, no response-I am so fed up!!! How am I suppose to resolve a query or dispute if I can freaking get hold of anyone? When I did ...
I bought the lap top with the store in 2 months of use the fan was broken and sent it back to the store, where they sent it in for repairs. It went there for longer than expected and when it came back it came back to me damaged even worse, it had dents on the side. When it came back from repairs i ...
Thank you to Elroy Brickles, Mabato & Bheki for your prompt response and professional manner you've handled the issue that I had with my phone. Unfortunately in this country most companies don't care about clients any more, but well done to the vodacom team (Elroy & Mabato & Bheki) for ...