I noted that our internet had gone down so I called Telkom and waited a full 30 minutes on the phone. The call centre operator told me to go to our office where the internet modem was. I went to our office and was on the phone for another 40 minutes and the call centre operator told me there was no ...
I am having Network connection problems, I have called the call center on a few occasions and keep on being told that Cell C is working on their connection towers. Then I get transferred to the IT department who then tells me to remove the dongle from the port and try a new port. This works for ...
One week later, and Telkom have not sent a technician to fix the faulty ADSL line, despite around 20 calls ...
Vodacom is useless when it comes to billing and debit orders. There is a reason that you put a date on your contract for when the debit order should run on your account. If you only get paid the last day of the month. there is a reason for having the debit order date for the 1st of the following ...
I changed my debit order date and made a manual payment five days ago. To my great surprise I just received an SMS from my bank informing that an mtn debit order has deducted. ...
I called in on monday to activate airtime transfer on my contract phone I was told by Bongi it would be activated WITHIN 24 HOURS, 4 days later it has still not been activated. I phoned in several times within the 4 days and everyone I have spoken to seem to be passing the buck they can not give me ...