Hi please see my wife recently upgrade her hand set, where after she received her monthly statement which to her surprise came to an amount of R1600.00 when she queried the amount she was advised that it was for internet browsing whereby she advised the consultant that she hardly browsers on the ...
My salary has not yet been released into my account and already theres a debit order of R1557.00 pending from Vodacom, WHY THE HUGE BILL??? My laptop monthly is 279.00 my one cell 383. and the other 135.00 I am sure anyone can calculate that!! its DEcember, im a single mom, and receive no bonus, ...
I bought airtime worth R175 yesterday, to get a data, two R12 just vanish and the consultant couldn't account for it. I manage to get 30mb for the last R12 that I bought. Around 5pm I loaded airtime worth R151 and bought promotional data for R149, they could see that on the system and promised to ...
I bought a telkom promotion package from you guys 10 gig data at night and 10 gig data @ day for R299.When I went to the store I was assured I would have 3G coverage. Before I went to the store I called technical support who assured me I will pick up 3G.Now I have bad signal it does not even want ...
I want to buy a lLTE ROUTER on a prepaid 60 60GB package as advertised in current brochure. There is however no stock available to purchase. However if I sigh name 24 month contract they can supply stock yesterday. DOES THIS SOUND LIKE FAIR BUSINESS PRACTICE??? Trying to speak to anyone regarding ...
TWO MONTHS LATER I FIND MYSELF FILING YET ANOTHER COMPLAINT! I HAVE BEEN BILLED R849 FOR A MACBOOK CONTRACT ON TOP UP SINCE OCTOBER 2013, I QUERIED THIS WITH JUANITA AS WELL AS CUSTOMER CARE AND BOTH REASSURED ME THAT IT WAS THE PRO RATA AMOUNT I WAS BEING BILLED FOR. MY INVOICE INDICATES THAT MY ...