I applied for a phone via the call centre on 13 Nov. To date, still no phone. I have followed up on numerous occasions and each time is a different story. The agents Srebrenica very friendly but their service. I will never recommend the call centre to anyone. ...
I have e-mailed you guys all the time to find out what is happen as my phone was blacklisted by you. still no feedback!!! i need feedback as when this is going to be resolved as this is the second time i am goin on hello peter! ...
On Thursday the phone said no sim card. I went to MTN at Hypermarket Brackenfell and they advised me to do a sim swap. This will take 2 to 24 hours. Monday morning I went back to the store to check as it was still not active. After phoning MTN (which told me they have no request for a sim swap) we ...
Last month I was billed for BIS on both my cell phone contracts however it is not the rule on the contracts from the beginning BIS was included in my package! I then list them on HelloPeter, I phoned, I emailed, I logged in and complaint, they responded that they have credit me! Only to be billed ...
I got a SMS from Vodacom to inform me my migration was successful on the 26th of November 2013, However I did not do any migration, nor was I informed of being migrated. I called Vodacom 27 November and queried this, S3-T6F2P-PACIJ, I was told it is a mistake and it is being logged with the ...
I upgraded my phone 3weeks ago. Since then the data bundles I buy never register but I am charged for them. I went to the shop where I upgraded. One employee asks if he can help me when I get to the front of the queue after a 30min wait. He takes my phone to the back and returns 20 minutes later to ...