1) I had issues with upgrading my contract in October and had to resort to Hello Peter, anyway I received feedback and Lerato Modiakgotla from the Consumer Post Paid Call Centre contacted me and was very efficient. Lerato said that when I do upgrade my contract, as a service courtesy from MTN I do ...
Ek het 14 Nov met Lisa (Vodacom Kaapstad) telefonies gesels wat ges? het dat sy ook nog geen antwoord van (Cheryl Reid, Vodacom) of haar bestuurder gekry het nie en dat sy vir 'n week met verlof gaan en ek sal hierdie week weer van haar hoor. Ek het geen kontak met enige van die Vodacom staf nie en ...
I renewed my cellphone contract in the month of July 2013 to the Smart S package of R399. I was contacted by a Vodacom consultant during the month of September & offered a package for R275. I confirmed with the consultant the amount of R275 & was assured that I would not pay a cent more. ...
I HAVE BEEN TRYING FOR THE LAST 10 DAYS TO GET SOME PERSON WITH HALF A BRAIN TO RESPOND TO MY REQUEST TO CANCEL MY CONTRACT. I SENT 9 EMAILS, 5 ATTEMPTS TO PHONE THEM AND STILL I SAT FOR OVER 45 MINUTES BEFORE I GOT CUT OFF WHEN I DID GET THROUGH. FABULOUS!!! ALL I NEED IF FOR SOMEONE TO CANCEL MY ...
I've spoken to 6 different agents at the MTN Call centre, a few months ago i did an upgrade from a blackberry to a samsung phone, i then noticed that i am being charged more than what ihave signed for and with that being said i the contacted the call centre where the first agent told me to send ...
I reported that my access to their site has been blocked on Tuesday 26/11/2013, and I was informed by someone that they will get back to me within 24hrs, it is now Monday 02/12/2013 and I have not had joy from the Servicie provider, all I got from them was a reference, number and when one calls to ...