I recently interacted with one of your advisers, and was so impressed by the service, that I feel it appropriate to inform you of her praise. The adviser I am referring to is Lucky Macheru. He swiftly assured me of the process and gave me great confidence that it would be carried out without delay. ...
I was robbed on Friday night, I called in 111 Saturday morning to block my sim card, on Sunday I purchased a new cell phone which came with a new starter pack as I'm on prepaid, when I asked for a sim swop I was told to purchase another sim card and this time not to Rica the sim card, this is ...
Sorry that it has to come to this for me to get this matter resolved this is my 2nd last resort Its now at a point were this is absolutely rediculous. Lodge complaint after complaint on live chat 2 days now they not returning my calls at all. struggling to get feedback and still waiting on ...
There was a upgrade done on my Vodacom account without my knowledge and after being made to run around making affidavit's and sending documents, for a flawed security system on Vodacoms online upgrade website, I am still waiting for a refund for the amount that was incorrectly debited from my bank ...
I have laid a complaint to MTN directly before and the problem was repaired for a couple of months.however, we are back there again. Firstly I understand that MTN throttles (not shapes) after 3GIGs on their MTN uncapped lite contract, but we are being completely throttled out of the internet and ...
I am currently on a contract with Vodacom and this is the FOURTH error which has been made on my account in the last few months, naturally, I have been overcharged once again. My contract is R500.00 per month (for my mobile as well as 3G) and yet this month, I have been charged an amount of ...