I upgraded to an iPhone last year April/May since then I was billed for BIS I was told the BIS would be deactivated. Since then I was billed -R60 a month when I called the call centre 2 months back to rectify this it was so called done. Last month I seen I was billed again for the bis I again ...
So guess what? I wrote a Hellopeter complaint during November predicting that CellC do not care about their customers and that my phone that was sent in for repairs will come back unrepaired, and my predictions came true. When their staff members start saying "I only work here Sir", then ...
On the 26/11/13 I lodge a requested to reset my login detail on vodacom email, they sent me a refence number and promised to call me back. I've never had anything from them up until now. ...
I phoned Vodacom again!!! My account usually was between R700 - R1000pm! And now I had to pay R2090 this month and to make matters worse, I had to stop my sim card after which I stopped using the sim card after I heard about the, and now the account is on R7500 only on the one simcard. I am not ...
Let me first start of by saying this is not my first complaint against Cell C, firstly my wife received this huge amount on her bill this month as a regard of data usage. So my complaint was, why did Cell C not send her a warning message or inform that her data was depleted in the month. Like other ...
To whom it may concern i bought 500 megabites on friday the 29/11/2013 and which was depleted on Monday the 02/12/2013. I called vodacom and spoke to three call agents which could not help me find out what happend to my airtime, the firt two said that they activated the airtime and the airtime was ...