I have absolutely had it with MTN and their excuse for a customer service department. From stores, to their online customer service to their contact centre. I have been to 2 stores and emailed them numerous times without receiving a satisfactory response. I have logged a query regarding an upgrade ...
TWO WEEKS AGO I TOOK OUT A DATA CONTRACT WITH MTN. I SENT THE MODEM TO MY DAUGHTER IN CULITZIA, UNIVERSITY OF PRETORIA. FROM DAY 1 THERE IS NO NETWORK. I HAVE CALLED MTN AND THEY SAY A TOWER IS DOWN IN GEZINA AND IT TAKES BETWEEN 2 AND 24 HOURS TO REPAIR. BUT NOW OVER TWO WEEKS HAS ELAPSED AND ...
I cancelled the Cell C Get It policy as of 1 November 2013. After numerous emails, payments is still deducted from my account. No matte what I do, nothing has helped me this far. I want this policy cancelled and my account credited with the payments you deducted this far after my notice of ...
I took out a Sony xperia z 1 cellphone on a pricey contract. I explained to the sales lady I need a strong and durable business phone. She recommended the Sony xperia Z 1 as it is waterproof etc etc. Turns out the back cover and the screen are made of virtually 1mm thin glass. Within the first two ...
I recently upgraded my contract and when the the sim swap went through it told me i have to RICA it again. I went into the northgate branch and did this yesterday but its still not working. I have tried calling Tracey on the following no (083) 212-0437 numerous times but she isn't answering. I have ...
All I wanted was the 4 digit PIN for a sim card contained in a Modem I have never used. I have lost / mislaid the back up documentation. Reason: Eskom black out today, can't use my wireless network, didn't have the time to sort out the genny. I contacted Vodacom's Customer "Care" (ha ha ...