I am sick and tired of going into your Cresta Store and being kept waiting (normally for about 30 minutes) and then when you eventually get to see someone, nothing happens. I am currently being over charged R130.00 per month and this has been going on for 2 months. On Tuesday, 28 January 2014 I saw ...
In December 2013 (before Christmas) I applied for an ipad contract at MTN Hoedspruit. it was approved, but no stock. First week in January I went to the shop to follow up, and saw that the Ipad AIR was available, so i changed my application. But No stock. Since then I've been phoning for updates, ...
I have had no internet for the past month. I have tried contacting youm via your company via the various measures and yet i have had no response. I eventually waited 25 mins waiting to get through to your call centre only to be told i would be called back. I am still waiting for this return call. ...
A summary/background to my concerns: My elderly Parents depend on being reachable via Telkom. They cannot afford Cellphones. It is now MORE THAN A MONTH that their line is dysfunctional - with an obvious increase in their anxiety levels!!! 1) Fault first time reported on 09/12/2013 - No response. ...
Since 10 December 2013 I requested our land line and ADSL to be moved to a new address. All I have received is SMS's giving dates for a "all day appointment" and no one pitches or contacts me. I have been to their office in Secunda and was told they could not help me until a technician ...
On 9/012014, I booked in my phone at MTN Store Centution for repairs to (1) lack of network (2) drain the battery sometimes when switched on. On 19/01/2014 I went back after receiving an sms that the phone is ready for collection. On arrival, there was a big stigger on the phone, "battery ...