Last week I applied for a contract phone and it was delivered on Friday, when I was applying I asked them to port the number on Friday, that did not happened as it still Monday the number is not port from prepared to Topup. I called the call centre from Friday until Sunday the was no help. Also ...
I have reported this problem 3 times with Vodacom customer services and still not receiving what I paid for. I purchased a 2G p/m promo from Vodacom but only receive 1G per month. Once someone called me back but the other two times I am still waiting for SMS or call from them. ...
I've been having trouble with my connection for a long time now, a couple of months (since switching my line from telkom to afrihost). During the day my connection, it disconnects and reconnects frequently and my download speeds are a joke! I've got a 2mb/s line which means that I should get around ...
I took out a Cell C 100 contract through Autopage at the end of August. On delivery of the phone, the woman called to confirm details and told me that I had signed up for the Cell C 200 contract. I told her no, I ordered and signed for the 100 contract. Her response was that she would sort it out. ...
My Account was suspended without me being notified, i only realized recently that my account was suspended when i wanted to use the internet. I did not receive the statement of the account nor was i informed that my account was in arrears. All along i thought that my account was up to date because ...
This all started off when my girlfriend and myself went to go get new contracts at Cell C, while speaking to the agent helping us she came off as rather rude and abrasive, probably because she had to work on a Sunday. The first thing I asked as the phones we where trying to get were out of stock do ...