I ordered the iphone 5S through Cell C direct on the 15 November this year. I having been dealing with a lovely lady at the call centre, but as of the 9 December 2014 I still DO NOT have the iphone! When I ordered they asked if I would be patient and then stated that my order would be prioritised. ...
This goes out as a huge thumbs up and keep it up to Heather. My billing issue was resolved in such a simple and efficient manner. I haven't had this level of efficiency in a while even from FNB and Cell C who have upped their game. So thank you, thank you very much. ...
I recently ordered a new phone from the Orange SA website. My phone was shipped from the UK in lightning time and I was kept up to date on my order status right up to the end when my phone was delivered to me. I would like to commend the Orange SA team for the excellent and professional service I ...
I cancelled a contract and specified the number be retained as "pay as you go". I completed the required forms and emailed all documents to Vodacom Retentions Cancellations. I received a reply from the Cancellations Admin Team with a reference number acknowledging receipt of payment, and ...
Telkom NO RESPONSE EVEN AFTER ESCALATION REQUEST, my dead line was reported to telkom on the 27 November. To date nothing has happened except I have spent a lot of my time following up on when this problem will be afforded any type of attention by Telkom. We are headed to almost 2 weeks and I have ...
Good day On the 3September2013 I closed a contract account with Vodacom I then received a statement for the end of September. End of September they deducted R405.00 which is not the statement total of R203.50.This total was the reversed why... I have no idea. October and they deducted again R505.00 ...