On the evening of the 27/01/2014 I report my business telephone (044 8741651) to have a very bad scratchy line and that it was interfering with my POS card machine (via dial up). I was given reference number 356CEZ270114. On the 29th, I phoned again to inquire and was told it is by the technical ...
Was at MTN N1 City store Sunday, 26/01 for an upgrade to a Blackberry. Had to wait 48 hours for BIS to be activated. According to the careline my package was not activated at the store. They suggested I call the store. After trying an entire week without any answer at the store, I went back to the ...
I requested a migration to a higher contract at the end of December. I was told on the phone it was done, no problem but would only be active on 1st Feb. Come 1st of Feb it was not done. I contacted the call centre and was told the migration had failed and they would contact me to see what they can ...
I went to this specific MTN store middle November 2013 to do an upgrade and to do a contract transfer. I supplied them with all the necessary documentation and letters they required. I was told that I would receive documentation to accept, sign and send back within two days. I received nothing. On ...
Telkom you have the worst call center in the world, on average you are on hold for 15 minutes and then when you finally get through the person just transfer you to another department. 1st off I wanted to move my line to my new premises on the day of the installation the technician phones my wife ...
WE HAVE A CONTRACT WITH VODACOM FOR A FEW LINES AND TODAY IT SEEMS YOU ARE EXPERIENCING PROBLEMS BECAUSE ALL OUR PHONES ARE GOING OFFLINE FOR 30MIN THEN ONLINE FOR A FEW THEN OFFLINE FOR 60MIN, AND IN THOSE TIMES WE HAVE NO SIGNAL SO NO ONE CAN PHONE US AND WE CANT PHONE OUT. EVEN MY PERSONAL PHONE ...