Notwithstanding numerous complaints to customer service starting in January 2011, I am still unable to use my phone for all the functions it is designed for. I can only use it to make and receive calls and receive messages. No outgoing messages. Every time there were discussions about wrong ...
Hello, I must say Virgin Mobile is the worst network ever. The customer service is extremely poor. For the past few weeks I have been trying to contact Virgin Mobile. I had an upgrade almost a month ago, to date I have not received my phone, not even a call saying what's happening with my phone. I ...
MWEB and telkom blame each other for problems on ADSL line MWEB won't give official letter stating that the telkom line speed is at fault as it is higher than theirs This looks like a way to force people to buy a high line spped. I have already been forced to buy a new router as this was also ...
I have a contract with Vodacom that gets deducted via automatic debit order every month and all was fine and well and account always up to date until I changed from bank accounts. After changing from bank accounts all the relevant information was sent to vodacom via myself and the bank, vodacom ...
Previously I had lodged a compliant regarding a account. this was finally sorted out after months of struggling. I also lost a contract at Vodacom due to this. The media consultant informed me that she would follow up and try and get me a similar contract at cellc. That never happened. I went on my ...
I applied for a new contract with MTN and somewhere along the lines my Virgin number was ported to MTN while I still have a binding contract with Virgin. I am not sure how this was possible but I am now paying two contract and one of which (Vrigin) I am unable to use. If the call logs are checked ...